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Argomenc dl curs
The course is part of the subject-specific teaching programme and belongs to the Department of Business Administration. The course provides an introduction to modern methods of operations management (production and logistics management as well as service operations). Students will learn the main approaches to decision support in the design and operation of production and logistics systems in industrial and service operations. The main aspects of service operations are discussed. The following contents are covered, among others: 1. conceptual foundations of production, logistics and supply chain management (SCM) 2. models and model-based planning, linear optimisation 3. project planning (network planning technique) 4. basics of network planning 5. location planning on the level 6. location planning for given potential locations 7. configuration and operation of flow production systems and production centres (production islands) 8. basics of sales planning 9. time series-based demand forecasting 10. aggregated production planning (medium-term production planning) 11. determination of material requirements 12. lot size and order quantity planning 13. inventory management and safety stocks 14. round trip and route planning

Modalité de ensegnament
Classroom teaching with interactive content and exercises Discussions, exercises, case studies and homework

Obietifs formatifs
ILO (Intended Learning Outcomes) ILO 1 Knowledge and understanding ILO 1.1 Knowledge of the methods of corporate decision-making and strategic management ILO 1.2 Understanding of social responsibility, consumer protection, sustainable marketing ILO 1.3 Knowledge of concepts, models and tools for critically analysing business and corporate strategies ILO 2 Ability to apply knowledge and understanding ILO 2.1 Be able to correctly apply management principles and theoretical models as well as empirical analytical tools to complex problems in typical management situations in the appropriate context ILO 2.2 be able to apply appropriate concepts, models, tools and techniques to analyse markets, market strategies, programmes and activities in teamwork and communicate research findings in accordance with international professional standards in three languages: Italian, German and English ILO 3 Making judgements ILO 3.1 select the most appropriate quantitative and qualitative methods of analysis ILO 3.2 combine information and analytical methods, also using modern software packages, in a logical reasoning process to find a solution ILO 4 Learning skills ILO 4.1 critically analyse and integrate data, information and future experiences, including using advanced software packages

Obietifs formatifs y competenzes da arjonje (informazions suplementares)
After completing the course, students will - be familiar with the basic approaches of modern production and logistics management as well as service operations (knowledge) and - understand the central role these approaches play in solving decision-making problems in the area of production and logistics in production and service operations (understanding) and - have the ability to apply the methods learnt in operational practice (application of knowledge and understanding).

Sort de ejam
Written examination and project work: Written examination with examination questions (ILOs assessed: 2, 3) and written group work (case studies and homework) (ILOs assessed: 1-4) Case studies and homework can also be completed without being present.

Criters de valutazion
(1) Final exam with 70%, (2) case studies and homework with 20%, (3) participation with 10%. Examination (1) must be completed with a positive grade regardless of all other performances. Participation (3) can be replaced by a separate term paper for students who do not attend the lectures.

Bibliografia obligatora

Günther, H.-O. and H. Tempelmeier, Supply Chain Analytics, 13th ed., Norderstedt, (Books on Demand) 2020; formerly Günther/Tempelmeier, Produktion und Logistik (Every participant should have this book available.)

Günther, H.-O. and H. Tempelmeier, Übungsbuch Supply Chain Analytics: Operations Management und Logistik, 10th ed., Norderstedt (Books on Demand) 2020

Bibliografia aconsieda

Chopra, S., Supply Chain Management: Strategy, Planning, and Operation, 7th edition, Upper Saddle River (Prentice Hall) 2018.

Bordoloi S., Fitzsimmons, J.A., Fitzsimmons, M.J., Service Management: Operations, Strategy, Information Technology, 10th edition, Boston (McGraw-Hill/Irwin) 2022.

Nahmias, St., Production and Operations Analysis, 8th edition, Boston (McGraw Hill) 2021.

Render, B.; R.M. Stair and M.E. Hanna, Quantitative Analysis for Management, 14th edition, Upper Saddle River (Prentice Hall), 2024.

Silver, Edward A., David F. Pyke and Douglas J. Thomas, Inventory and Production Management in Supply ChainsSystems, Taylor & Francis, 4th, 2017

Tempelmeier, H., Helber, S., und H. Kuhn (2023). Konfigurationsplanung von Produktionssystemen. In: Furmans, K., Henke, M., Tempelmeier, H., ten Hompel, M., Schmidt, T. (eds) Handbuch Logistik. Springer Vieweg, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-54476-7_11-1

Deplù informazions
The slides for the course, exercise material and sample exams will be made available.